Privacy Policy

1. Introduction

Smash N' Dash Rage Room respects your privacy. This Privacy Policy explains how we may collect, use, share, and protect information when you visit SmashNDashRageRoom.com, make or request a booking, complete a form, communicate with us, participate in a promotion, or otherwise interact with our business.

2. Information We May Collect

Depending on how you interact with us, we may collect information including:

• Name
• Email address
• Phone number
• Booking and reservation information
• Group size and requested visit information
• Information you voluntarily submit through website forms
• Communication preferences
• Promotion, giveaway, or contest entries
• Referral or marketing-source information
• Website usage and device information
• IP address, browser type, and similar technical information
• Advertising and attribution information when available

Payments may be processed through third-party booking or payment providers. Smash N' Dash does not intentionally collect credit card numbers through standard website contact or booking-request forms.

3. How We Use Information

We may use collected information to:

• Process, prepare, and manage bookings and booking requests
• Communicate with you regarding a reservation or inquiry
• Provide customer service
• Send requested booking or payment information
• Operate promotions, contests, and giveaways
• Send marketing communications when permitted
• Measure website and advertising performance
• Understand how customers find and interact with our business
• Improve our website, services, and customer experience
• Detect misuse, fraud, or security problems
• Comply with applicable legal requirements

4. Email and Text Communications

If you provide your email address or phone number, we may use that information for communications related to your inquiry, booking, customer service request, or other interaction with Smash N' Dash.

Promotional email or text communications are sent only when permitted and may be subject to additional consent language presented when you provide your information.

You may unsubscribe from promotional emails using the unsubscribe instructions contained in those messages. Where applicable, you may opt out of promotional text messages by replying STOP.

5. Cookies, Analytics, and Advertising

Our website and the services we use may use cookies, pixels, analytics technologies, and similar tools to understand website activity, measure advertising performance, remember preferences, and improve the customer experience.

These technologies may collect information such as pages viewed, referral source, device information, browser information, approximate location derived from an IP address, and interactions with advertisements or website content.

Depending on the services being used, information may be processed by analytics, advertising, booking, website, email, automation, or other technology providers working on our behalf.

6. How We Share Information

Smash N' Dash does not sell or rent personal information as part of our ordinary business operations.

We may provide information to service providers that help us operate the business, including providers involved with:

• Website hosting and website forms
• Booking and reservation management
• Payment processing
• Email and text communications
• Business automation
• Analytics and advertising measurement
• Customer relationship management

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect our rights or property, protect customers or others, or investigate fraud or security concerns.

7. Third-Party Services

Our website may link to or interact with third-party services, including booking, payment, analytics, advertising, social-media, and communication platforms.

Information submitted directly to a third-party service may also be governed by that provider's privacy policy and terms. Smash N' Dash does not control the privacy practices of independent third parties.

8. Data Security

We use reasonable administrative and technical measures intended to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain information for as long as reasonably necessary to operate our business, provide services, maintain business and booking records, resolve disputes, enforce agreements, and meet legal or accounting obligations.

10. Your Choices and Requests

You may contact us to ask questions about personal information you have provided to Smash N' Dash or to request correction or deletion where appropriate and legally permitted.

Certain information may need to be retained when required for legitimate business, accounting, dispute-resolution, fraud-prevention, or legal purposes.

11. Children's Privacy

Smash N' Dash provides experiences that may be enjoyed by families and minors, but children should not independently submit personal information through our website without the involvement of a parent or legal guardian.

If we become aware that personal information from a child has been submitted improperly, a parent or legal guardian may contact us regarding the information.

12. Changes to This Policy

We may update this Privacy Policy as our website, services, technology, or business practices change. The current version will be posted on this page with an updated effective date.