Terms and Conditions

IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS THEY CONTAIN IMPORTANT INFORMATION THAT MAY AFFECT YOUR LEGAL RIGHTS. THESE TERMS AND CONDITIONS ALSO CONTAIN AN AGREEMENT TO SUBMIT ANY CLAIMS THAT MAY ARISE NOW OR IN THE FUTURE AGAINST SMASH ‘N DASH RAGE ROOM, EHRHARDTS ADVENTURES LLC, AND/OR CERTAIN OTHER PARTIES FOR ANY REASON TO BINDING ARBITRATION.

I agree that the terms and conditions set forth below constitute a binding agreement (this "Agreement") between me and Smash ‘N Dash Rage Room (SNDRR), its parents, subsidiaries, predecessor, and related entities. I, as booking holder and/or purchaser, both on my behalf and on behalf of each person who joins a SNDRR Booking, using a booking confirmation issued to me, acknowledge and agree that my purchase of this booking constitutes my acceptance of these terms and conditions.

Refund and Rescheduling Policy

All sales are final. No refunds, reissue to gift cards, or rescheduling is permitted unless TRIP PROTECTION is purchased AT THE TIME OF SALE.

Trip Protection Policy

Trip Protection must be purchased at the time of purchase. Trip Protection allows for cancellations or rescheduling (subject to availability) of bookings 24 hours prior to your scheduled booking time, for any reason. SNDRR must be notified via email at least 24 hours prior to your scheduled booking time of any change requests. Ticket-holders may opt to receive a gift card, a refund, or reschedule.

Refunds will be reimbursed for the full amount of each booking, less the Trip Protection and processing fees.

Rescheduling to a less expensive package will generate a partial refund. Rescheduling to a more expensive package will require an upgrade fee.

Trip Protection is voided and no refunds will be issued if 1) guest(s) arrive and check into the booking, or 2) guest(s) are no-shows without notifying us 24 hours prior to your booking time.

Waiver

You will be sent a digital waiver in a separate email. Please fill out the waiver before arriving for your scheduled booking.

Gift Cards

Gift cards issued by SNDRR are considered “Gift Obligations” as defined by state law, and are governed by Georgia Law. Gift card sales cannot be redeemed for cash unless required by law, and are final and non-refundable. Gift cards may only be used for making purchases of bookings offered by SNDRR. Gift cards do not expire, there is no inactivity fee, and additional funds cannot be added. An initial transaction fee of 6% will be applied at the time of purchase. No fees are charged when the gift card is redeemed.

Conduct

I agree that I am responsible for my own conduct and the conduct of each person who enters the premises of SNDRR (including the waiting area, rage rooms, paint rooms, axe lanes, bathrooms, etc). Any booking charges and booking confirmations that have been issued to me may be refused admission without refund, including if any of us are disorderly or fail to comply with any applicable safety rules.