READ OUR INFORMATION BELOW BEFORE BOOKING!

WE ARE LOCATED ONE HOUR NORTH OF THE CITY CENTER OF ATLANTA!

Our refund and cancellation policy is simple.

There is a 20% cancellation fee for bookings over 24 hours from your scheduled start time.

If you book anything and cancel over 24 hours prior to your scheduled event you get a refund minus the 20%. Cancellation fee.

Example: You book for Friday at 12pm. Something comes up and you need to cancel, as long as it is anytime before 12pm on Thursday, you get a refund minus 20% or a gift card option for the full refund amount to use in the future.

If you cancel within 24 hours of your scheduled event time, you will get a gift card for future services as we do not give money-back refunds for cancellations within 24 hours of booking time.

You can reschedule for free, but you cannot extend your cancellation in an attempt to get a refund.

FRAUD PREVENTION
If the name on the debit/credit card that is used to pay, does not match a participant, the payor will be required to send us an email with a copy of their drivers license and the names of the people they approved to come out. If we do not verify it within 24 hours, your booking will be canceled. This is to protect bank account holders from their cards being used in an unauthorized manner.